Workplace Success is a small entrepreneurial group of people specialists. Carol Malcolm is the owner/operator of Workplace Success.
Our products and services encompass the latest research and thinking in leadership, motivation and development. They are designed to create workplaces where people want to work.
We believe that cultivating integrity, taking responsibility for your actions, developing respectful and collaborative relationships and encouraging self-leadership brings out the best in people.
To make recruiting the right people, bringing out the best in them and developing a positive values-based culture achievable for every organisation.
We integrate values into recruitment, performance and culture. Our products and services give people the skills, expertise and resources to recruit, develop and lead others successfully.
Workplaces where everyone is treated with respect and regard. People are engaged, contributing their strengths, working collaboratively and productively together and striving to achieve a shared vision.
Respect
We care for every person’s dignity and treat all people with respect and regard. We honour and appreciate our differences. We develop and maintain collaborative and productive working relationships.
Integrity
Integrity underpins all our actions. As an organisation and as individuals, we are honest, reliable and open. We take responsibility for whatever we do. We deliver on promises and honour our commitments.
Customer focus
We listen carefully to our customers. We focus on meeting their needs and strive to exceed their expectations. We create and develop innovative and high quality values-based products and services that are simple and easy to use.
Potential
We inspire, engage and enable potential. We encourage and support people to push their own boundaries, step outside of their comfort zone and to believe in their abilities.
Creativity and Innovation
We encourage and support creativity and new and innovative ways of thinking, being and doing. We are committed to ongoing learning and development in all aspects of our work.
Joy, Kindness and Wellbeing 
We create positive energy through encouraging and supporting smiles, joy and laughter. We have genuine concern for the welfare of others and are friendly and ready to help. We are courteous and tactful in our interactions. We recognise and respect that every person has a life outside of work and fully support flexible working arrangements. We support the individual pursuit of emotional, physical and spiritual wellbeing.
Care for our environment
We take action to protect the environment and preserve resources whilst undertaking our work.
Thank you Carol for your honesty and sincerity, I enjoyed every minute of the session, it gave me hope. I will leave here today feeling better and more prepared for the week ahead.
Women’s Resource and Information Centre
Carol is a brilliant business professional who has exceptional skills, knowledge, energy and insight to successfully translate a business requirement into a values-based process that makes sense, has appealing creative direction and smart usability. The implementation of Carol’s process has enabled the MENtors Project to maintain highly positive outcomes for whatever challenge is thrown at us. What we appreciated most about working with Carol is her ability to keep it real, keep everyone happy and deliver the expected results and then some!
MENtors Project
I have worked with Carol for around 15 years. She does an excellent job providing supervision and support to our senior staff and is a fantastic source of quality advice in regard to Human Resource issues.
Carol helped us to implement a Values- based Recruitment and Selection program and it has been one of the best things we have ever done! Since implementing the Values-based program we rarely have any staffing “mistakes”, which is testament to the recruitment program’s efficacy. I have always found Carol to be very professional and ethical with very reasonable rates. I can’t recommend Workplace Success strongly enough.
Nambucca Valley disAbility Services
Working with Carol and the Workplace Success Values – based Recruitment and Selection process was easy and helpful as it helped us to find the right person with the core values that are important to us. Thank you Carol.
Unkya Local Aboriginal Land Council
“I have worked with Carol a couple of times; firstly as an employee of Saltwater Freshwater Arts Alliance when Carol introduced us to the values of the organisation and to our own personal values. This experience showed just how important values are in all of our lives, and not just within an organisation. Secondly, as Founder of Heart and Soul Foundation working with vulnerable women who have been through the trauma of domestic and sexual violence. I approached Carol to facilitate a personal values workshop as part of our ‘Enrichment Program’ in 2015. This was new information for these women and quite challenging but extremely rewarding as they realised that they could choose values to embed into all aspects of their lives. This is life changing, as the women create their values, this creates a solid foundation for their life to grow from. A life with stronger boundaries and more clarity about how they would like to live and who they will let in. Carol is an excellent facilitator, always considerate and thoughtful, bringing out the best in the people she is working with.”
Heart and Soul Foundation
Being an Aboriginal organisation, values are integral to the way that the Saltwater Freshwater Aboriginal Arts Alliance works. I have to say, the workshops that we did with Workplace Success were transformational to me personally as I had never really reflected on what my own personal values are and to extend that to defining how an organisation behaves was very powerful. Carol Malcolm worked with me and my staff to help define our own personal values and the organisation’s values to ensure that there was alignment.
A lot of organisations list respect, integrity and honesty as there values but fall short of truly integrating those values into their policies and practices. With Workplace Success, we implemented the Values-based Recruitment and Selection process and a Leadership program to ensure that our existing and incoming staff were aligned with the values and culture of the organisation.
Carol was a pleasure to work with. She worked very closely with me to deal with challenging HR issues professionally as well as in line with the organisation’s values.
Saltwater Freshwater Aboriginal Arts Alliance
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