Applicants need to know what you value, why you do what you do and what attitudes and behaviour are recognised and rewarded in your workplace. Understanding and informing applicants about these elements of your business is critical if you want to find people who will be a great ‘fit’ with your organisation.
Most recruitment and selection processes aim to match an applicant to a specific position description looking only for the qualifications, experience, technical skills and expertise to do that specific job. But this is only part of the employment equation. What can the applicant contribute to your strategy? How will they fit with your existing team? How do they prefer to work? What strengths and talents do they have that your organisation needs? What do they love to do?
Share honest and realistic information about what it’s really like to work for your organisation, the good and the bad. Avoid creating unrealistic expectations. Ensure applicants know where they’ll be working, how long they’ll be working, when they’re required to be contactable and responding to emails/calls/texts, what resources they’ll have access to, how much autonomy, etc. Don’t promise what you can’t deliver.
When you recruit someone you are commencing a relationship with that person. The needs of the employer and the needs of the employee are equally important if the relationship is going to work well. Start your relationship as you intend to maintain it. Make sure the line manager is on the panel, tell the person how they will be managed, be honest about your strengths and weaknesses as a manager. Build your employment relationships from a foundation of honesty and respect.
Find out more…
Carol Malcolm is the Director of Workplace Success, a values-based HR consultancy on the Mid North Coast of NSW. Contact Carol at workplacesuccess.com.au to find out more about Values-based Recruitment and Selection.
Carol is a brilliant business professional who has exceptional skills, knowledge, energy and insight to successfully translate a business requirement into a values-based process that makes sense, has appealing creative direction and smart usability. The implementation of Carol’s process has enabled the MENtors Project to maintain highly positive outcomes for whatever challenge is thrown at us. What we appreciated most about working with Carol is her ability to keep it real, keep everyone happy and deliver the expected results and then some!
Being an Aboriginal organisation, values are integral to the way that the Saltwater Freshwater Aboriginal Arts Alliance works. I have to say, the workshops that we did with Workplace Success were transformational to me personally as I had never really reflected on what my own personal values are and to extend that to defining how an organisation behaves was very powerful. Carol Malcolm worked with me and my staff to help define our own personal values and the organisation’s values to ensure that there was alignment.
A lot of organisations list respect, integrity and honesty as there values but fall short of truly integrating those values into their policies and practices. With Workplace Success, we implemented the Values-based Recruitment and Selection process and a Leadership program to ensure that our existing and incoming staff were aligned with the values and culture of the organisation.
Carol was a pleasure to work with. She worked very closely with me to deal with challenging HR issues professionally as well as in line with the organisation’s values.
Saltwater Freshwater Aboriginal Arts Alliance
Working with Carol and the Workplace Success Values – based Recruitment and Selection process was easy and helpful as it helped us to find the right person with the core values that are important to us. Thank you Carol.
Unkya Local Aboriginal Land Council
I have worked with Carol for around 15 years. She does an excellent job providing supervision and support to our senior staff and is a fantastic source of quality advice in regard to Human Resource issues.
Carol helped us to implement a Values- based Recruitment and Selection program and it has been one of the best things we have ever done! Since implementing the Values-based program we rarely have any staffing “mistakes”, which is testament to the recruitment program’s efficacy. I have always found Carol to be very professional and ethical with very reasonable rates. I can’t recommend Workplace Success strongly enough.
Nambucca Valley disAbility Services
“I have worked with Carol a couple of times; firstly as an employee of Saltwater Freshwater Arts Alliance when Carol introduced us to the values of the organisation and to our own personal values. This experience showed just how important values are in all of our lives, and not just within an organisation. Secondly, as Founder of Heart and Soul Foundation working with vulnerable women who have been through the trauma of domestic and sexual violence. I approached Carol to facilitate a personal values workshop as part of our ‘Enrichment Program’ in 2015. This was new information for these women and quite challenging but extremely rewarding as they realised that they could choose values to embed into all aspects of their lives. This is life changing, as the women create their values, this creates a solid foundation for their life to grow from. A life with stronger boundaries and more clarity about how they would like to live and who they will let in. Carol is an excellent facilitator, always considerate and thoughtful, bringing out the best in the people she is working with.”
Heart and Soul Foundation
Thank you Carol for your honesty and sincerity, I enjoyed every minute of the session, it gave me hope. I will leave here today feeling better and more prepared for the week ahead.
Women’s Resource and Information Centre
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“It’s not hard to make decisions when you know what your values are.”
“In the past a leader was a boss. Today’s leaders must be partners with their people.
They can no longer lead solely based on positional power”
“Just as your car runs more smoothly and requires less energy to go faster and faster when the wheels are in alignment, you perform better when your thoughts, feelings, emotions, goals and values are in balance.”